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Right choice for New Car Service

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It is a fact that you are free to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Thinking of snapping up a bargain at the end of year car sales or simply want to get your new car serviced? Here is some sound advice from Rotech Automotive in Devonport.
  

Aquisition of a new car is one of the largest investments you will make, so it shows common sense to make sure to take care of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
   

It is a fact that you are free to choose the best workshop to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Dealers cannot force you to have the car serviced by the dealership you purchased it from for service or repairs. Provided the work is fulfilled to the manfufacturers specifications by a properly qualified person and uses good quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Rotech Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Rotech Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Rotech Automotive will also only ever use fluids and lubricants that meet the specifications of the original manufacturer.
  

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the seperation between manufacturer, statutory and extended warranties to avoid making the wrong selection when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be over-ridden by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be alert for new car dealers who try to sell you extra “express” or “extended” warranties, often for free, at the time of sale. Normally these ‘extra’ warranties may include quite distinct restrictions or provisions, and are not always what they are cracked up to be. Many times these special deals provide no real additional benefits which exceed the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the car.

Such special deals are very unlikely to call to your notice the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will have to drive to get your car serviced or higher waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.
  



  

Specialist Car Services